Customer Relationship Management (CRM)

2016-10-31 14:09:00

Simple and convenient CRM

Customer Relationship Management, CRM for short,  is to automate enterprise marketing, sales and service activities. It enables enterprises to be more efficient in providing customers with satisfactory service, and to improve customer satisfaction and loyalty.

CRM in Changer contains the product management, customer management, contact management, order management, contract management and other functions. Zdoo team refer to the actual needs of customers, instead of the complex functions that are not essential, to ensure that users can quickly get started.

Customer + Product = Order (Contact)  => Contract

Zdoo CRM process is very simple, compared to other CRM software, which can be understood in an equation as mentioned above.

  • Each company should have its own product/service which will be Product in Zdoo.
  • The company try to get customer contact which is Customer in Zdoo.
  • Create an Order wen customer want to buy, and then track the order.
  • Sign the Contract after working on customers.
  • Once contract is signed, the company will ensure on-time delivery and recieve payment.

Zdoo CRM also has contact management, communicaton management, address management to help slaes persons better track the whole sales process.

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